Is Ali Express’ Buyer Protection a Scam? Why I Don’t Trust Ali Express

This is just my personal story in dealing with this website (and UPS) and why I never will again.
ali express buyer protection scamOn Feb 16th, I made a purchase from a website (aliexpress.com).  When the package arrived, it had a large duty fee attached to it, so I decided to send it back.  I initialed, gave the package back to the UPS driver and that was that.  Little did I know, nor was I informed of how the process 'actually' works.

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