This is just my personal story in dealing with this website (and UPS) and why I never will again.
On Feb 16th, I made a purchase from a website (aliexpress.com). When the package arrived, it had a large duty fee attached to it, so I decided to send it back. I initialed, gave the package back to the UPS driver and that was that. Little did I know, nor was I informed of how the process 'actually' works.
I gotta tell ya, the struggle is real around here, when it comes to a Saturday night movie suggestion.
Are you one of those couples that by the time you've picked the movie, it's one neither of you could care less about and you're both ready for bed now anyway? Alright then, follow me…